Effective Date: 01-Mar-2024
CitySahara ("we," "our," "us") respects your privacy and is committed to protecting the personal information you provide while using our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By accessing or using our platform, you agree to this Privacy Policy.
1. Information We Collect
We collect information to provide better services and improve your experience on our platform. The types of information we collect include:
a. Personal Information:
- Contact Information: Such as your name, email address, phone number, and mailing address.
- Account Information: Username, password, and other credentials used for authentication and account access.
- Transaction Information: Details about your purchases, orders, and bookings made through our platform.
b. Non-Personal Information:
- Usage Data: Information about how you use our platform, including your IP address, browser type, device information, and browsing behavior.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website and hold certain information.
2. How We Use Your Information
We use the collected information for various purposes, including:
- Providing Services: To manage your account, process transactions, and deliver services and products you have requested.
- Improving Our Platform: To enhance our services, develop new features, and improve user experience.
- Communication: To communicate with you about your account, orders, services, promotions, and other updates.
- Marketing and Promotions: To send you information about offers, discounts, and new services or products.
- Security and Compliance: To detect and prevent fraudulent activities, ensure security, and comply with legal obligations.
3. Sharing and Disclosure of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: With third-party vendors who provide services on our behalf, such as payment processing, data analysis, customer support, and marketing.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.
- Legal Obligations: When required by law or in response to valid legal requests, such as subpoenas or court orders.
- Protection of Rights: To protect the rights, property, or safety of CitySahara, our users, or others.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect information about your browsing activities. You can control the use of cookies through your browser settings. However, disabling cookies may affect your experience on our website.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access and Update: Review, correct, or update your personal information.
- Delete: Request the deletion of your personal information, subject to certain legal exceptions.
- Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in the communication or contacting us directly.
- Restrict Processing: Object to or restrict the processing of your personal data in certain circumstances.
To exercise these rights, please contact us at [email protected].
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
CitySahara does not knowingly collect personal information from children under the age of 13. If you believe we have collected such information, please contact us immediately so we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the platform after any modifications indicate your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Thank you for trusting CitySahara with your information. We are committed to protecting your privacy.