Back Office Executive Telecalling Job In Gwalior

Job Description for CitySahara - Telecalling & Back Office Role

Location: Gwalior

About the Role:
CitySahara, on behalf of Business Junction, invites applications for a dynamic Telecalling and Back Office role in Gwalior. We are looking for proactive candidates with excellent communication skills to handle customer interactions, assist in back-office operations, and contribute to our growing business network.

Key Responsibilities:

• Manage outbound and inbound calls to potential customers.
• Address inquiries, provide product/service information, and maintain client relationships.
• Handle data entry, record-keeping, and documentation tasks efficiently.
• Coordinate with internal teams to ensure smooth operations.
• Achieve weekly and monthly targets set by the management.

Requirements:

• Strong verbal communication skills in Hindi and English.
• Basic computer knowledge and familiarity with MS Office tools.
• Positive attitude and problem-solving ability.
• Prior experience in telecalling or back-office operations is preferred but not mandatory.

Perks:

• Performance-based incentives.
• Opportunity to work with a growing organization in Gwalior.
• Supportive work environment with career growth opportunities.